Our hand poured soy candles, melts and diffusers are made on the Norfolk broads at the beautiful 15th century Hautbois Hall. We use the finest quality soy wax, fragrance and cotton wicks to bring you truly beautiful products.

I am a mother of 3 boys who is passionate about home interiors.

I am forever burning candles in my home. I love to find something unique to make or sell which is how The Noor Company started.

All my products are made by myself and feel strongly that I use natural products as much as possible such as soya wax and cotton wicks.

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Candle Safety

  • Do not burn candles on or near anything that could catch fire.

  • Never touch or move a burning candle and ensure the surface it is on is heat resistant.

  • Never leave a burning candle unattended.

  • Always keep candles well away from children and pets.

  • Never burn our candles down to the bottom of the container.

Candle Care

  • Soy candles have memory and should be allowed to achieve a melt pool anywhere between 5mm (1/4″) to 16mm (2/3″) deep in its first burn. First burn should last approx 4 hours then Do not burn the candle for more then 4 hours at a time.

  • Keep the wax pool free of wick trimmings, matches and debris.

  • Trim wicks to 5mm (1/4″) before you use your candle.

OUR RETURNS POLICY

We are committed to ensuring that our customers have a wonderful  experience shopping with us. if you purchase any of our products and you are not happy with it once it arrives then we will accept the item back for a full refund. However before you start this process, please read our policy guidelines.

  • If you would like to return your item within 14 days of receiving it then a full refund will be given for your item.
  • Unless the item is faulty postage will not be refunded.
  • Items must be returned unused. In the same condition you received them with all tags in place and in a sale-able condition.